At LiveSyphon, we like to be as transparent as possible.  The following screens describe exactly what you should expect for your SyphonComplete shoot.
SHOW ME HOW IT WORKS
 
First, you'll fill out the initial reservation form on our website.

Submitting this form is nonbinding but it does get the ball rolling on solidifying your shoot.  This form reserves the date and time of your shoot (if it is available) for up to 72 hours.  Within a few minutes you'll receive a confirmation email and a copy of your recording agreement.
 
Submitting your recording agreement

You'll submit your recording agreement and $24 deposit to confirm your recording with LiveSyphon.  You'll provide us with all the details we'll need to move forward with your shoot.  Don't fret, that $24 deposit will be subtracted from your final invoice.
 
How can we get a $100 discount?

While our business is awesomely capturing live performance - our passion is building a community that supports live original music and the artists who are constantly working to create it.

If you're an up-and-coming artist, you're willing to let us share your work on our platform, and you can book far enough in advance - we're interested in cutting you a deal on the price of your recording.

See if you qualify at the following link:
https://livesyphon.typeform.com/to/VaRxkR
 
Confirm with the venue.

If you haven't done so, please confirm with the venue that you'll be bringing a crew out to shoot your show.  We recommend that you coordinate with the venue to attain a multi track recording of your show - which we'll mix and master at no extra charge.  If not, we'll pull a stereo board feed and set up some basic room mics.  We'll have our own cables and can accept XLR, TRS, or RCA feeds from the board.
 
Just before your show.

The lead videographer responsible for your shoot will be in touch within 48 hours of your show.  Please coordinate any last minute details with them.  We'll send you a list of names to add to your guestlist and your invoice as well.  Please pay this invoice online on or before the day of your shoot.
 
At your show.

Be sure to remind the door about your guestlist and the sound board technician about multi tracking (or our feed if this wasn't coordinated).  Your lead videographer will be onsite an hour before your set time.  They will text you when they arrive so feel free to touch base with them.  The other videographers will be onsite shortly and everyone will take their places for your shoot.
 
Receiving your review materials.

Within about a week of your performance, we'll send you your mixed/mastered audio, a brief video sample, and a link to your order form (here's an example: http://bit.ly/1N50Phh ).  This form allows you to order which songs you would like edited a la carte, access your raw footage, or order an epic promo video.  The form stays online for 6 months so at any point you can order what you need and receive your video in about a week.
 
Order received.

With your order submitted, we will pass your project on to our editing staff and let you know when you should expect to receive your edits for review.
 
Reviewing your edits.

When your edits are completed, we will send you a link to a player that will let you (and anyone whom you share the link with) watch your video and either comment on or approve each one.  Once we've received your comments or approval, we'll render out your final cuts within 48 hours.
 
Video delivery.

When your final videos are ready, we'll send you a link to download them from our Dropbox account.  The videos will be in a high resolution mp4 format that you can immediately upload to YouTube, Vimeo, Facebook, or any other video hosting platform on the web.